Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase from Rune.co, contact me, or use my services via Etsy.com and its related platforms.
1. Information I Collect
To fulfill your order, I may receive personal information (authorized by Etsy), such as:
● Your name
● Email address
● Postal/shipping address
● Payment details (processed securely by Etsy)
● Order details, including personalization notes
2. Why I Need Your Information
I use your data to:
● Process and ship your order
● Provide customer support or respond to questions
● Comply with legal and tax obligations
● Improve Rune.co's services where necessary
3. Information Sharing
I do not share your information with third parties, except in the following cases:
● Etsy, as necessary to fulfill your order
● Trusted shipping providers (e.g., DHL, JNE, Pos Indonesia) to deliver your item
● Legal authorities, only when required by applicable law
4. Data Retention
I retain your personal data for up to 5 years, as required by legal, tax, and accounting regulations in my country.
5. Your Rights (EU/UK Residents)
If you reside in the EU or UK, you have the right to:
● Access the personal data I hold about you
● Request corrections or deletions
● Object to certain uses of your data
To exercise these rights, please contact me via Etsy Messages.
6. Security & Consent
Your data is stored securely and never used for spam or advertising purposes.
By placing an order at Rune.co, you consent to this Privacy Policy and the use of your data strictly for order-related purposes.
7. How to Contact Me
If you have questions about this policy or your personal data:
Send me a message via Etsy Conversations — I aim to respond within 1–2 business days.
Frequently Asked Questions
Custom and personalized orders
Yes! We welcome custom orders including size, rune type, tattoo motif, color, and inscription. Please contact us before checkout to confirm your custom request.
Note: All custom items are made-to-order and cannot be returned or canceled once production begins.
Sizing details
Please refer to the sizing chart provided in each listing.
If you’re unsure, contact us before ordering — we’ll gladly help.
Returns for incorrect sizing are not accepted due to our made-to-order policy.
Care instructions
Leather Gloves:
- Wipe with a dry cloth regularly
- For deeper cleaning, use mild soap and air dry
- Condition 2–4 times/year
- Avoid direct sunlight and plastic storage
Resin Helmets:
- Wipe gently with soft cloth
- Avoid alcohol/acetone
- Hand-wash pads and air dry
- Replace after major impact or 5 years of use
Gift wrapping and packaging
All items are securely packaged and presentable for gifting.
For special wrapping or handwritten notes, feel free to message us.
Wholesale availability
Yes! Wholesale and bulk orders are welcome.
Contact us to discuss quantity, lead time, and pricing.
Can I modify or cancel a custom order?
Cancellations accepted within 24 hours after purchase.
After production starts, changes or cancellations may no longer be possible.
Please contact us as soon as possible.
EU & UK Buyers Notice
Our items are custom and made-to-order. Under EU Directive 2011/83/EU, such goods are exempt from the standard 14-day right of withdrawal.
By placing an order, you acknowledge that your item is personalized and not eligible for return or cancellation unless defective.